Lankafood.com delivery service is available only within Sri- Lanka. All our listed items other than Food Items (certain restrictions apply; view individual food items for details) can be delivered to any location in Sri- Lanka as requested by the customer.
A monetary refund will not be issued;
- For any Food items/ Flowers that have been delivered & returned due to the unavailability of the recipient at the requested address to accept the order especially after making prior contact by our staff with the recipient
- Any delivered & returned orders due to the absence of the recipient to accept at the delivered address , if a contact number for the recipient is not provided by the sender for our staff to call ahead of delivery
- Luncheons or Dinners returned due to the unavailability of the recipient at the specified address. It is the responsibility of the sender to inform the recipient regarding the placed order intended for lunch or dinner
- Any cancelations requested by the customer for online placed & confirmed orders a 5% of Transaction fee will be deducted prior to issuing a refund for the canceled ordern by lankafood.com
Lankafood.com will undertake to deliver Surprise Orders but the sender has to provide an alternate name & contact number for our staff to verify the presence of someone to accept the order prior to delivery.
Please note that Lankafood.com cannot guarantee specific times of delivery and will not issue refunds for late deliveries. However every attempt will be made by the staff & the delivery crew to accommodate the customer on the requested time of delivery.