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| Do they look fresh and wrapped the way they are shown on the site? |
| Yes. Our florists receive high quality fresh cut flowers every morning. The flowers are wrapped and delivered in Sri Lanka as shown in the pictures on the site. |
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| Is the delivery guaranteed in Sri Lanka ? |
| Yes absolutely. Once you place your order, you will get an order confirmation e-mail. You will receive a real-time delivery confirmation confirming the delivery once the order is delivered in Sri Lanka. |
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| How can I check my order status? |
| You can check your order status by logging into your account. To login Click here. |
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| What is the earliest that my orders can be delivered in Sri Lanka ? |
| Please place your order at least one day prior to the delivery date. |
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| What if Lankafood.com cannot find your recipient's address? |
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| We encourage you to enter a valid phone number for the recipient. If the address is too difficult to find, we will contact the recipient to get directions. |
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| What do I do if I want my order to be a surprise? |
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| If you want the order to be a surprise, please click the appropriate box at the time of check out. |
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| Do you guarantee the security of my credit card? |
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| All credit card transactions at Lankafood.com go through VeriSign payment gateway. VeriSign owns more than half of the market share in all major e-commerce payment solutions. Your personal information and credit card numbers are never stored at Lankafood.com. Your credit card information is never visible to us or any third party as the transaction is fully encrypted with the highest industry standards. |
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| Can I add special delivery instructions? |
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| Absolutely. During the checkout process, you will see a text box to enter your special instructions. Lankafood.com staff will process your order according to the special instructions. |
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| The city I want is not listed on the order form |
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| Try to pick the nearest listed city to your address. If you would like to make a special arrangement, mail us on info@lankafood.com 3 days prior to delivery date. |
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| What if the City I want is not listed. |
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| Try to pick the nearest listed city to your address. If you would like to make a special delivery arrangement with us, please write to info@lankafood.com at least 3 days prior to the delivery date. |
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At Lankafood.com you can Send Flowers and flower arrangements to Sri Lanka with Real-time Delivery Confirmations
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